Windows Azure, Leap Day and Cloud Computing

On Feb. 29, many users of Microsoft cloud computing service Windows Azure found their systems unavailable, and, for some, the outage continued into the next day. Microsoft has apologized, issued refunds to affected customers and promised to learn from the incident.

The company says the problems were the result of a “Leap Day bug,” an error related to date/time values. In a blog post, Bill Laing, vice president of Microsoft’s Server and Cloud Division, wrote that the problem emerged from the system’s attempt to create “valid-to” dates one year in the future, which Azure figured would be February 29, 2013. Since that day doesn’t exist, the certification creation failed, and users ended up being shut out of their cloud systems.

Then, Laing wrote, Microsoft inadvertently sent out an update package that wasn’t compatible with some companies’ host agents, which meant a delay in getting back to business.

The issue occurred at a time when many businesses are considering whether to go the cloud computing route, and for what operations. Azure is a prominent name in the space, along with products from Amazon, Google and other companies.

It may not be surprising that there would be bugs in cloud systems. They’re complicated, and pretty new. Windows Azure only became generally available in 2010. Then again, there are also plenty of potential pitfalls in storing data and software on-site. Keeping multiple computers updated with new software and security systems isn’t easy, and local servers—not to mention employees’ laptops—are vulnerable to all sorts of disasters.  IT consulting firms can clarify these issues and help businesses choose the best tools—whether local or virtual—for their needs.

In response to the Leap Day problems, Microsoft has promised a number of improvements to its methods. Among other things, Laing wrote, the company will test its offerings better to avoid problems related to time and date values, work to detect errors more quickly and make customers’ dashboard interfaces more consistently available. The company also pledged to improve customer support and communications tools so that, in the event of an incident, those affected will have quicker access to better information about what’s going on.

Meanwhile, Microsoft is giving a 33 percent credit for the affected billing months for all users of the affected services—Azure Compute, Access Control, Service Bus and Caching—even if their service wasn’t interrupted.

Microsoft must be hoping the slip-up won’t hurt Azure, especially since cloud computing is more and more on the minds of businesses that are choosing how to deal with their data most simply and affordably. In its quest to win over those potential customers, the company also recently cut the price of Azure, following Google and Amazon, which have done the same for their cloud offerings.

Privacy in the Google Age

Google has launched its new privacy policy which streamlines all of its data collection from its various services. In theory, this will allow Google to have better grasp as to what you want. For example, Google will be able to see what your friends on G+ like and target you with ads appropriately. To put this in perspective, Google won’t know any more than they do now; however, it will be able to use what it knows more effectively. There has been a lot of paranoid in the digital age regarding privacy, but there are some simple thing that you can do to thwart Google’s attempts to learn more about you. Google’s most popular services, its search engine and Youtube do not require you to be signed in to use them. Another thing you can do is to go to your account settings and click on Web History. From that tab you will be able stop the recording of your web search history. Even with all the tricks to avoid Google’s detection, there is still trepidation about privacy on the Internet. What to know more? Check this out:

Yesica Toscanini, a fashion model from Argentina, is attempting to have exercise her Right to be Forgotten. She’s attempting to get certain pictures removed from coming up in search engine queries. This is not an isolated phenomenon. There are 27 countries in Europe that are creating similar legislation. The whole situation does raise an interesting question: Do we have the right to be forgotten? On the one hand, the right to be forgotten seems like the memory hole in Orwell’s 1984. He who controls the past controls the future. For example, in Germany two convicted murders want their names removed from Wikipedia since they’ve paid their debt to society by serving time in jail. On the other hand, actress Junie Hoang is suing IMDB, owned by Amazon, because she claims that the website went through her credit card information to obtain her birthday. It’s a tricky balancing act between privacy and free speech that is playing out right in front of our eyes.

In the digital age, it seems that privacy is a dwindling resource. IT consultants are at odds about how much information too much or not enough. How do you target consumers with meaningful information without invading their privacy? These are the questions are a matter of ethics and open to interpretation. Ultimately, it will be about how businesses and individuals wish to conduct themselves on the Internet.

 

 

Hotmail Gets a Makeover Part 2

In the second part of our blog about the improved Hotmail, we’ll continue by discussing one more handy new feature available.

One such feature now available in the revamped email server is ‘instant actions,’ a tiny little change that might actually save you a lot of time in the long run. Instant Actions provides you with customizable icons that show up when you hover over each email, allowing you to do things like move or delete a message with one quick click.

Why The New Hotmail is So Exciting:

It is fascinating to watch Microsoft not only catch up and make its own versions of handy Gmail features for Hotmail, but also come up with things Google has yet to think of. Microsoft is trying to bust Hotmail out of its funk and make it a worthy, modern, relevant email server once again, an effort they deserve at least a pat on the back for.

When the changes role out in a few weeks, dust off your Hotmail account and take a peek inside—you might just like what you find.

Hotmail Gets a Makeover

Hotmail?! Ugh.  A virtual storage space equivalent to your garbage can: spam, spam and more spam. That’s what you’re thinking, right? Who, besides your grandmother, uses that old, orange, ugly monster of an email server anymore?

But maybe, just maybe, you should consider revisiting your good old Hotmail account soon, because it is finally changing. Within weeks Hotmail will be rolling out a set of shiny new features. The changes are long overdue but it seems Microsoft has finally decided it will attempt to give Gmail a run for its money.

What’s New in Hotmail:

One significant improvement of the new system is the inclusion of categories, much like in Gmail.

Hotmail users can now label messages or senders into a particular group, either automatically based on content or sender, or manually. Users can also ‘flag’ messages, which automatically moves them to the top of your inbox and marks them with a little flag, much like Gmail’s ‘star’ system. Hotmail will also now automatically recognize newsletters and put them into a separate folder.

What’s Different from Gmail:

One totally unique and very welcome feature of the new Hotmail is the ‘scheduled cleanup.’ Scheduled Cleanups allow you to move or trash messages from specific senders after a set time period. You want all those irritating Facebook notification emails to be automatically trashed every three days? No problem. You want your banking statements to magically appear in their own folder at the end of every week? Done. It might not sound very exciting but the scheduled cleanup is actually a refreshing and much needed tool that allows you to easily keep your inbox neat and tidy.

 

Google+ and its New Features – Part 2

How Google+ Differs

But Google has taken extra steps to add value, enabling group video chat through a ‘hangout’ section, and by identifying topics users might be interested in with a ‘sparks’ page – a front-end to Google Search.

The service is also integrated with Google’s Profiles, Buzz and Gmail functions, so it’s simple to roll in any existing social connections. Users will notice a new Google+ panel in the upper-right-hand-side of any Google page after logging in.

In a strategy that worked wonderfully for Google’s Gmail offering, Google+ is currently invite-only, so you may have to wait for access to trickle down through your best-connected friends and colleagues.

Until then, Google+ is definitely worth keeping an eye on.

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