Testimonials

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The decision to outsource our helpdesk and network management with ComputerSupport.com has been one of the largest technology victories for us this year. Having your team supporting our 300 users and coast to coast operation has allowed me to sleep better at night. Your assistance in opening two new regional offices as well as completing our nationwide MPLS network made the projects feel easy.Other than the network and server management, which is huge, having our own full time help desk resource on site at our main office as well as your ability to get hands on help into any of our remote locations from New Hampshire to Alaska has been key to providing the support our uses have needed and deserve.

Director of Information Technology
National Not For Profit Corporation
September, 2012

Since 2006, ComputerSupport.com has been providing IT services to business clients throughout the country. With recent improvements in the public cloud infrastructure, managed Amazon Web Services is now an option for your IT infrastructure. Here is how we can help you utilize AWS to the fullest.

For new users:

  • Get set up on AWS quickly – learn more about our AWS QuickStart package
  • See the ROI before moving
  • Learn and leverage the cloud technology advantages
  • Get the best 24/7 support for your cloud deployment

For current AWS customers:

  • Implement best practices developed since 2006
  • Make sure your resources are optimized for performance and cost
  • Utilize best of breed cloud monitoring
  • 24/7/265 level 3 engineering support for your cloud
  • Improve your cloud deployment using new technology

Managed AWS Features:

  • Cloud design – our engineering team will design and diagram the most redundant, highly available, scalable and cost efficient cloud scenario
  • Pilot and migration – our team will create a pilot proof of concept, and then migrate your workloads into the cloud, with no downtime
  • 24/7 monitoring – our USA based NOC continuously monitors your cloud deployment utilizing CloudWatch and agent-based tools
  • Response in under 30 minutes – lighting fast response to critical issues and support questions
  • Budget planning – we will help you plan out your cloud budget so you know what to expect
  • Cost optimization – our account management team will help you use your Reserved Instances and other resources most efficiently
  • Billing – ComputerSupport.com will provide billing reports on a monthly basis

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