Founded by Kirill Bensonoff and Alex Ho as Spirinet Technology Services
Meet StratusPointIT
StratusPointIT was originally founded in 2006 as Spirinet Technology Services, and in 2014 changed its legal name to ComputerSupport LLC and did business under the ComputerSupport.com name.
Over time our business has expanded, and we provide a wide array of support, from workstations, networks, servers (on-premise or cloud), Office 365, advisory services, security solutions, and procurement of hardware and software. As we continue to expand our services to better support our diverse customer base, we now go-to-market as StratusPointIT, under the ComputerSupport LLC entity.
Stratus coming from the Latin prefix strato-, meaning layer, to represent we support all layers of your IT needs from on-premise to the cloud, and Point to represent all your endpoints, from workstations to networks.
Our mission is to help business executives get the most out of their technology investment. Our customers are in various geographies and verticals, but have one thing in common – they understand the value of IT and the impact great technology makes on their business operations.
StratusPointIT employs a team of certified engineers and technical consultants with focused competencies in emerging and complex technologies. Our engineers are consistently trained to stay proficient in the latest technologies and hold numerous certifications from industry leaders such as Amazon Web Services, HP, Cisco, Microsoft, Mimecast, Sonicwall, VMWare, and many others. With extensive qualifications and best practices knowledge, our consultants can effectively deliver the best of breed managed IT solutions for your business.
Customer locations we have serviced
Timeline
Leadership
Eric Correnti
Chief Executive Officer
With more than 20 years of software and service industry experience, Eric leads the day-to-day operations and strategic direction of StratusPointIT. Eric has held executive and management positions in finance, business operations, and corporate development spanning companies such as Progress Software (Nasdaq: PRGS) and Oracle Corporation (NYSE: ORCL). Eric is a board advisor to small businesses, and has also led his own consulting company creating and supporting the strategic growth initiatives of businesses.
Outside of StratusPointIT, Eric is an avid Boston Bruins fan and is often found sitting at the soccer fields on the weekends.
Charley Boudreau
Chief Operating Officer
Charley is responsible for leadership of the help desk, field support, escalation, and solution teams. He spearheads the project management, customer communications and the improvement of business processes as they relate to supporting our customers. Charley joins us with more than 20 years of IT Infrastructure experience from strategy, design, delivery, and support in a 24x365, follow the sun, end user and critical systems support environment.
When Charley isn’t leading a major IT project, he’s riding his bike in circles until he eventually finds his way back home.
Liam Shea
Vice President of Business Operations
An early employee of StratusPointIT, Liam has been an integral part of the company’s growth from its humble beginnings. Through these years, Liam has successfully managed various departments, including the helpdesk, customer success, and sales. Based on this foundation, Liam spans across all departments and their respective functions to implement our strategic initiatives, system enhancements, establishing proper oversight and approvals, coordinating internal training, and special projects.
When Liam is not working to improve and fine tune the internal business operations, he stays busy by coaching and playing softball as well as coaching his son’s basketball team.
Ian Findlay
Vice President of Customer Success
With over 25+ years’ experience in IT, from advisory to management, Ian brings a wealth of experience and knowledge to our customers. Prior to StratusPointIT, Ian was the founder of LightWire, a managed IT service provider supporting small and medium businesses in the New England area. Prior to founding LightWire, Ian held a variety of positions in technology consulting companies including Monitor Group, Razorfish, iCube, and Conduit Communications. For StratusPointIT, Ian manages a team of Technology Advisors that focuses on driving the technical strategy and recommendations to help our customers realize the potential of their technology.
Outside of work, Ian is an avid athlete and spends an inordinate amount of time swimming, cycling, skiing, playing tennis and (during the winter) playing paddle tennis! He and his wife recently climbed Mt. Kilimanjaro.
Ron Stier
Director of Engineering
Ron is responsible for leading the Solutions Engineering and Escalations Team. His group’s primary focus is on supporting and driving new solutions that better enable our customers. Ron has a broad technology background with 20+ years in the IT space. He started his career in professional services as a systems engineer, working primarily for Fortune 100 companies based in the Boston area. With a passion for both technology and leadership, he progressed into a variety of technical leadership roles, always maintaining a hands-on component. Throughout his career, Ron has worked in several technology-based verticals and most recently in the healthcare space.
Outside of work, Ron enjoys attempting to play guitar, boating, skiing (water and snow), and just about anything else outdoors.
Dave McGilvray
Help Desk and Field Support Team
Dave oversees the help desk and field support teams. He brings many years of experience from previous roles including systems engineer, IT manager at the local and regional levels, and manager of client services. In this position, Dave manages the first line support, while driving continuous process improvements and oversight to ensure the best support for our customers.
When not managing the first line of support for our customers, Dave enjoys finding excuses to avoid the gym and cheering on the New England Patriots.
Advisors & Partners
Rick Reidy
Strategic Advisor & Principal Partner
Rick has a storied career in the software industry spanning more than 25 years, starting as a software developer to eventually the CEO of Progress Software (Nasdaq: PRGS). Today Rick is focusing on being an angel investor, advisor, and board member of numerous companies. As the Principal Partner, Rick supports the senior leadership team and assists with strategic investments and partnerships to better support our diverse customer base.
When Rick isn’t providing advice, he’s an experienced pilot and aircraft owner, and enjoys flying to different locations across the US.
Alex Ho
Technology Advisor & Partner
Alex was the co-founder of StratusPointIT, and brings a deep understanding of the internal operations, along with the knowledgebase of our customers, to spearhead this function. Alex works to develop key partnerships and be at the forefront of new technologies in support of the growing complexities and needs of our customer’s environments.
When Alex isn’t working, he’s an avid skier on the slopes of Vermont and enjoys sailing along the coast of New England.
