IT Support Springfield, MA | Managed IT Company

If your business is located in Springfield, MA and you need a fast, reliable managed IT support company to help with quality IT services, contact us today!

Managed IT & Cloud is what we do best!

We are the Springfield region’s outsourced IT support and cloud consulting experts. For more than 15 years, we have been helping business executives get the most out of their technology investment, on premise and in the cloud.

Through our well developed and proven methodologies, we help you get the most out of technology and provide your business with a competitive edge.

Why StratusPointIT?

We can manage your infrastructure affordably and seamlessly by applying our award-winning IT solutions. We have the depth to support all aspects of your IT infrastructure.

Tier 1, 2, and 3 engineers that work as a team to find solutions to your IT problems.
Technology Advisors to work with you on investments, IT projects, and aid you in developing a successful roadmap.
A seasoned management team that ensures you are getting the best support possible.

Benefits for Springfield’s Businesses:

Vendor agnostic – we work with all major technologies
Breadth of certified technical talent
End to end solution
Outsourced IT help desk
Onsite and remote, anywhere in the United States

Features:

Up to 24/7 helpdesk support
Managed IT Services
Server and network monitoring
On premise, in the cloud or hybrid
Security Services
Complete Backup Services
Hardware Deployment

Remote IT Support And Emergency Onsite Support For Small & Medium Businesses In Springfield, MA

Areas Covered: McKnight, Chicopee, Ludlow, Longmeadow, etc.

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What our customers say

The decision to outsource our helpdesk and network management with ComputerSupport.com has been one of the largest technology victories for SCA this year. Having you team supporting our 200 users and coast to coast operation has allowed me to sleep better at night. Your assistance in opening two new regional offices as well as completing our nationwide MPLS network made the projects feel easy.

Other than the network and server management, which is huge, having our own full time help desk resource on site at our main office as well as your ability to get hands on help into any of our remote locations from New Hampshire to Alaska has been key to providing the support our uses have needed and deserve.

Walt S.Director of IT, Non-profit Education

We outsourced the business of running our network to ComputerSupport.com. The wide variety of expertise they bring to our company not only in running the existing network but in the telecom area, planning for growth and budgeting has been a tremendous asset. Our company is no longer reacting to adverse network issues; instead we are in a proactive mode of operations. I’m very pleased with our decision to outsource to ComputerSupport.com.

Stephanie H.Director of MIS, Medical Billing Company

Computersupport.com was able to offer SCS Energy an extremely cost-effective and functional set of solutions to our rapidly changing Information Technology needs. We have been extremely pleased with the implementation process for our ITAnyWhere Cloud and Egnyte systems and look forward to continuing our long-standing successful working relationship with Computersupport.com

Tim B.President & COO, Energy Firm

ComputerSupport.com took over managing our IT and migrated our insurance firm to the ITAnyWhere Cloud platform. This has enabled us save money by not having to maintain on-premise hardware, and allowed my agents to work easily from anywhere. As a senior executive at the organization, ComputerSupport.com removed the IT headaches completely, and allowed me and my team to focus on my business. I would recommend ITAnyWhere Cloud to other firms in my industry.

Tom V.Managing Partner, Insurance Firm

We engaged ComputerSupport.com to help us ensure our Amazon Web Service deployment was always available and properly protected. The ComputerSupport.com team helped us understand and overcome the risks, and showed us best practices and cost savings that we took advantage of. We are happy with the result.

Kris S.Process Engineer, Engineering Firm

The time had finally come for our accounting firm to overhaul our operating system & network. Though a seemingly daunting task to us, ComputerSupport.com seamlessly integrated our current software with the new system with minimal down time. Couple this with knowledgeable & responsive support makes ComputerSupport.com the right choice for us.

Scott F.Partner, CPA Firm

We chose Computersupport.com in October 2010 as our outsourced information technology provider. We were looking for a company that would serve as a true business partner with us as we continue to grow our business. In addition to replacing our front office system we moved our headquarters location last year. The team at ComputerSupport served as a tremendous resource as we selected a new internet service provider, new phone system provider and moved our servers to a new location. They have provided consistently good support and have become a trusted advisor.

Jill C.CFO, Staffing Firm

If you are pondering on should I hire or outsource my IT department look no further than ComputerSupport.com. Here is a company that will keep your business technology running smoothly and continues to bring new opportunities to your business. We are extremely satisfied with ComputerSupport.com and all their employees, this has been the best decision and direction our company has gone, I only wish we did it years ago. They are very professional, responsive and give you everything you need to improve your business.

Duane S.Director Of Operations, Horticultural Broker & Supplier

Since switching to ComputerSupport.com outsourcing services about 2 years ago, my team was able to realize the expertise and agility of a true outsourced partner to accomplish our projects faster and get the right level of support when needed.

Matt W.CEO, Educational Travel Company

Computer Support did a great job helping us relocate. Our staff was up in running this morning without a hitch. Farkhad was a pleasure to work with and smoothly handled any of our many requests during the start-up. Liam planned the relocation project very well. The entire Computer Support team did a great job!

Ted F.President, Engineering Firm

Computersupport.com was selected as our IT Service Provider offering a secure, cost effective and simple solution to our complex IT needs. The 100% cloud based solution we chose is a perfect fit for our entire team. It provides safe and fast access to all company data and email regardless of location.

As a financial firm we are required to adhere to strict compliance rules and regulations with a focus on data/email archiving, protection and retention. Computersupport.com provided us a solution that met all those requirements and offered the peace of mind that our firm was looking for.

Suzanne R.Office Manager, Financial Services Firm

Business IT Support Springfield, Massachusetts