Overview
As your company grows and you begin to make investments in IT leadership or the scope of IT is expanding beyond the internal expertise, it can be time consuming and costly to build out an end-to-end IT organization.
When you partner with StratusPointIT we will work in tandem with you to provide a well-rounded IT solution for your business. From partnering with your internal IT leadership to become the first line of support for your end-users or providing Tier 2/Tier 3 engineering support to your existing helpdesk. We have the depth and expertise to provide all levels of IT support to help augment your current IT model.
Phishing & Spam Protection
- Email protection & Continuity
- Impersonation protection
- URL protection
- Attachment protection
Web Protection (DNS Filtering)
- Blacklisting dangerous sites
- Filtering out unwanted content
- Protects users while working at home
Security Awareness Training
- Simulated Phishing Campaigns
- Training Video’s
- Security Newsletters
Managed Detection & Response
- Next-Gen Antivirus (NGAV)
- Artificial intelligence, behavioral detection, & machine learning
- 24/7/365 Security Operations Center (SOC)
Security Information & Event Management (SIEM)
- Collects logs and event data across the network
- Continuous security monitoring of the logs
- 24/7/365 Security Operations Center (SOC)
Microsoft 365 / Google Workspace Back-up & Recovery
- Back-up mail, calendar, contacts, and all files
- Daily backups
- Protect from human error, phishing and malware attacks
Computer Management
- PC or MAC
- Virus / Malware troubleshooting
- Performance troubleshooting
- Workstation maintenance
- Workstation application installs, updates and removal
Mobile device management
- Email setup
- Basic troubleshooting (email / calendar sync, application configuration)
Printer and Scanning Management
- Add / Configure
- Uninstall / Remove
- Connectivity and troubleshooting
Network Support
- VPN setup
- VPN client troubleshooting
- Wireless network connectivity troubleshooting
- Internet connectivity troubleshooting
User Management
- Setup new user for: PC / MAC, EMAIL, Application(s)
- Disable users
- Password resets
Selected VoiP Providers
- Add / Move / Change
Server Support
- Systems monitoring & daily systems administration
- Security and critical patch management
- Anti-virus management and updates
- On-premise or Cloud
Network Support
- Device monitoring & configuration administration
- As-needed firmware updates
- Device security and VPN administration
- Firewall rules provisioning
Back-up Solutions
- Business Continuity & Disaster Recovery
- Secure cloud only backups
Overview
- Technology Roadmap
- Compliance and Risk Assessments
- Process recommendations and documentation
- New technology recommendations, from hardware to security and cloud services
- Virtual CIO
What our customers say
StratusPointIT was selected as our IT Service Provider offering a secure, cost effective and simple solution to our complex IT needs. The 100% cloud based solution we chose is a perfect fit for our entire team. It provides safe and fast access to all company data and email regardless of location.
As a financial firm we are required to adhere to strict compliance rules and regulations with a focus on data/email archiving, protection and retention. StratusPointIT provided us a solution that met all those requirements and offered the peace of mind that our firm was looking for.
Suzanne R.Office Manager, Financial Services Firm
We outsourced the business of running our network to StratusPointIT. The wide variety of expertise they bring to our company not only in running the existing network but in the telecom area, planning for growth and budgeting has been a tremendous asset. Our company is no longer reacting to adverse network issues; instead we are in a proactive mode of operations. I’m very pleased with our decision to outsource to StratusPointIT.
Stephanie H.Director of MIS, Affiliated Professional Services
StratusPointIT did a great job helping us relocate. Our staff was up in running this morning without a hitch. Farkhad was a pleasure to work with and smoothly handled any of our many requests during the start-up. Liam planned the relocation project very well. The entire StratusPoint IT team did a great job!
Ted F.President, Engineering Firm
We chose StratusPointIT in October 2010 as our outsourced information technology provider. We were looking for a company that would serve as a true business partner with us as we continue to grow our business. In addition to replacing our front office system we moved our headquarters location last year. The team at StratusPointIT served as a tremendous resource as we selected a new internet service provider, new phone system provider and moved our servers to a new location. They have provided consistently good support and have become a trusted advisor.
Jill C.CFO, Staffing Firm
We engaged StratusPointIT to help us ensure our Amazon Web Service deployment was always available and properly protected. The StratusPoint IT team helped us understand and overcome the risks, and showed us best practices and cost savings that we took advantage of. We are happy with the result.
Kris S.Process Engineer, Engineering Firm
StratusPointIT was able to offer SCS Energy an extremely cost-effective and functional set of solutions to our rapidly changing Information Technology needs. We have been extremely pleased with the implementation process for our ITAnyWhere Cloud and Egnyte systems and look forward to continuing our long-standing successful working relationship with StratusPointIT.
Tim B.President & COO, Energy Firm
Since switching to StratusPointIT outsourcing services about 2 years ago, my team was able to realize the expertise and agility of a true outsourced partner to accomplish our projects faster and get the right level of support when needed.
Matt W.CEO, Educational Travel Company
The decision to outsource our helpdesk and network management with StratusPointIT has been one of the largest technology victories for SCA this year. Having you team supporting our 200 users and coast to coast operation has allowed me to sleep better at night. Your assistance in opening two new regional offices as well as completing our nationwide MPLS network made the projects feel easy.
Other than the network and server management, which is huge, having our own full time help desk resource on site at our main office as well as your ability to get hands on help into any of our remote locations from New Hampshire to Alaska has been key to providing the support our uses have needed and deserve.
Walt S.Director of IT, Non-profit Education
If you are pondering on should I hire or outsource my IT department look no further than StratusPointIT. Here is a company that will keep your business technology running smoothly and continues to bring new opportunities to your business. We are extremely satisfied with StratusPoint IT and all their employees, this has been the best decision and direction our company has gone, I only wish we did it years ago. They are very professional, responsive and give you everything you need to improve your business.
Duane S.Director Of Operations, Horticultural Broker & Supplier
The time had finally come for our accounting firm to overhaul our operating system & network. Though a seemingly daunting task to us, StratusPointIT seamlessly integrated our current software with the new system with minimal down time. Couple this with knowledgeable & responsive support makes StratusPointIT the right choice for us.
Scott F.Partner, CPA Firm
StratusPointIT took over managing our IT and migrated our insurance firm to the ITAnyWhere Cloud platform. This has enabled us save money by not having to maintain on-premise hardware, and allowed my agents to work easily from anywhere. As a senior executive at the organization, StratusPointIT removed the IT headaches completely, and allowed me and my team to focus on my business. I would recommend ITAnyWhere Cloud to other firms in my industry.
Tom V.Managing Partner, Insurance Firm
