Business IT Support Boston, MA

We provide small and medium businesses headquartered in the Boston area a comprehensive solution that enables business owners to concentrate more on growing their business and worry less about IT.

Professional IT Support is our Superpower!

IT is indispensable, so it should be handled in a secure manner, by professionals. This is why we created StratusPointIT. We are Boston’s premier IT support company, and we are proud and ready to share our knowledge with you.

Since 2006, we have been helping numerous business leaders get the most out of their technology investment, on premise and in the cloud.

Through our experienced engineers and robust service offerings, we help you reach your maximum potential and provide your business with a competitive edge. We accomplish this by implementing our award winning ITAnyWhere Support, ITAnyWhere WorkSpace and ITAnyWhere ServiceDesk products and services, along with key security solutions to help protect your data.

Features:

Up to 24/7/365 help desk support
Emergency onsite response
24/7 server monitoring and problem resolution
24/7 network monitoring and remote connectivity management
Inventory tracking and reporting
Client portal with service desk, inventory, project management and more
Virtual CIO and technology advisory services
Security: antivirus, patch management, advanced spam and phishing protection, security awareness training, multi-factor authentication solutions, and simulated phishing campaigns
Back-up and recovery services

Benefits for Boston Small/Medium Businesses:

Breadth of certified technical talent
Vendor agnostic – we work with all major technologies
End to end solution
On premise, in the cloud or hybrid support

Computersupport.com was selected as our IT Service Provider offering a secure, cost effective and simple solution to our complex IT needs. The 100% cloud based solution we chose is a perfect fit for our entire team. It provides safe and fast access to all company data and email regardless of location.

As a financial firm we are required to adhere to strict compliance rules and regulations with a focus on data/email archiving, protection and retention. Computersupport.com provided us a solution that met all those requirements and offered the peace of mind that our firm was looking for.

Suzanne R.Office Manager, Financial Services Firm

We engaged ComputerSupport.com to help us ensure our Amazon Web Service deployment was always available and properly protected. The ComputerSupport.com team helped us understand and overcome the risks, and showed us best practices and cost savings that we took advantage of. We are happy with the result.

Kris S.Process Engineer, Engineering Firm

We outsourced the business of running our network to ComputerSupport.com. The wide variety of expertise they bring to our company not only in running the existing network but in the telecom area, planning for growth and budgeting has been a tremendous asset. Our company is no longer reacting to adverse network issues; instead we are in a proactive mode of operations. I’m very pleased with our decision to outsource to ComputerSupport.com.

Stephanie H.Director of MIS, Medical Billing Company

We chose Computersupport.com in October 2010 as our outsourced information technology provider. We were looking for a company that would serve as a true business partner with us as we continue to grow our business. In addition to replacing our front office system we moved our headquarters location last year. The team at ComputerSupport served as a tremendous resource as we selected a new internet service provider, new phone system provider and moved our servers to a new location. They have provided consistently good support and have become a trusted advisor.

Jill C.CFO, Staffing Firm

If you are pondering on should I hire or outsource my IT department look no further than ComputerSupport.com. Here is a company that will keep your business technology running smoothly and continues to bring new opportunities to your business. We are extremely satisfied with ComputerSupport.com and all their employees, this has been the best decision and direction our company has gone, I only wish we did it years ago. They are very professional, responsive and give you everything you need to improve your business.

Duane S.Director Of Operations, Horticultural Broker & Supplier

Computersupport.com was able to offer SCS Energy an extremely cost-effective and functional set of solutions to our rapidly changing Information Technology needs. We have been extremely pleased with the implementation process for our ITAnyWhere Cloud and Egnyte systems and look forward to continuing our long-standing successful working relationship with Computersupport.com

Tim B.President & COO, Energy Firm

Since switching to ComputerSupport.com outsourcing services about 2 years ago, my team was able to realize the expertise and agility of a true outsourced partner to accomplish our projects faster and get the right level of support when needed.

Matt W.CEO, Educational Travel Company

The decision to outsource our helpdesk and network management with ComputerSupport.com has been one of the largest technology victories for SCA this year. Having you team supporting our 200 users and coast to coast operation has allowed me to sleep better at night. Your assistance in opening two new regional offices as well as completing our nationwide MPLS network made the projects feel easy.

Other than the network and server management, which is huge, having our own full time help desk resource on site at our main office as well as your ability to get hands on help into any of our remote locations from New Hampshire to Alaska has been key to providing the support our uses have needed and deserve.

Walt S.Director of IT, Non-profit Education

The time had finally come for our accounting firm to overhaul our operating system & network. Though a seemingly daunting task to us, ComputerSupport.com seamlessly integrated our current software with the new system with minimal down time. Couple this with knowledgeable & responsive support makes ComputerSupport.com the right choice for us.

Scott F.Partner, CPA Firm

Computer Support did a great job helping us relocate. Our staff was up in running this morning without a hitch. Farkhad was a pleasure to work with and smoothly handled any of our many requests during the start-up. Liam planned the relocation project very well. The entire Computer Support team did a great job!

Ted F.President, Engineering Firm

ComputerSupport.com took over managing our IT and migrated our insurance firm to the ITAnyWhere Cloud platform. This has enabled us save money by not having to maintain on-premise hardware, and allowed my agents to work easily from anywhere. As a senior executive at the organization, ComputerSupport.com removed the IT headaches completely, and allowed me and my team to focus on my business. I would recommend ITAnyWhere Cloud to other firms in my industry.

Tom V.Managing Partner, Insurance Firm

Business IT Support Boston, MA

Professional IT Support is our Superpower!

Features:

Benefits for Boston Small/Medium Businesses:

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