Data Loss Prevention

Data loss prevention (DLP) includes tools, processes, and policies specifically used to ensure that sensitive information is not lost, leaked, or misused.

DLP tools help classify data and identify violations of predefined policies. Once identified, DLP enforces remediation, it triggers alerts, utilizes encryption, and other actions to prevent users from accidentally or maliciously sharing data that could expose organizations.

DLP Adoption

According to Gartner Magic Quadrant for Enterprise DLP of 2017, Gartner estimated DLP market would reach USD 1.3 billion in 2020. In 2022, Grand View Research – DLP Market Size and Share Report estimated the global data loss prevention market at USD 1.8 billion and expects an annual growth rate of 22% until 2030.

The data loss prevention market has evolved, now it includes cloud storage, complex security services, such as advanced threat protection, multi factor authentication, etc.

The massive uptick in DLP adoption is not accidental. Here are the main reasons that are driving the wider adoption of data loss prevention programs:

  • Nowadays, there are more places that require protection, such as multiple cloud platforms, complex networks and services which make data protection processes more difficult.
  • Global data protection regulations constantly change, usually tightening data protection requirements.
  • Data breaches are more frequent, potentially exposing a lot more data as people and organizations rely on technology more than ever.
  • Stolen data is worth more.

DLP Best Practices

Determine your main data protection objective.

Are you trying to protect your intellectual property or meet regulatory compliance? Having a clear understanding will allow you to easily determine the most appropriate DLP architecture.

When searching for DLP solutions, cover as many aspects as possible.

  • What types of deployment architectures are offered?
  • Do you need to defend against both internal and external threats?
  • Will users be able to self-classify documents?
  • Are you interested in protecting mainly structured or unstructured data?
  • What compliance regulations are you bound by? Are there any industry-specific standards?
  • How quickly do you have to implement your DLP program?
  • Will you need additional staff to manage your program?
  • What technologies would you like to integrate with your DLP?

Also, a comprehensive DLP solution will provide the IT security team with complete visibility into all data on the network:

Data in use: Protecting data being used by an application or endpoint through user authentication and access control.

Data in motion: Securing transmission of sensitive information while it moves across the network.

Data at rest: Protecting any network-stored data including cloud through access restrictions and user authentication mechanisms.

Always collaborate with all business units and with your IT security provider to define the DLP policies that will govern your organization’s data. This will ensure that all business units are aware of the policies in place.

Define success metrics and share results with business executives. Determine measurable key performance indicators and monitor them closely to determine the efficiency of your DLP program and areas of improvement.

Contextualize suspicious attempts to strengthen prevention measures and remediation activities.

Document your processes carefully. This will help you implement policies consistently, give you a document of record for when reviews are needed, and will also be necessary when onboarding new team members or employees.

Perform regular audits to ensure that your DLP program is working as intended.

Conclusion

DLP is a program, not a product. Observing how users, systems, and events interact is crucial for data protection. Understanding that DLP is a constant process to be continuously worked on will help you achieve long-lasting success.

AI & Cybersecurity

Traditional IT security tools like antiviruses or firewalls function based on a predetermined structure. Such tools come equipped with a list of malware types or blacklisted websites, which must be regularly updated – a system with obvious limitations.

AI combines large data sets and utilizes them based on intuitive processing algorithms. It helps automate operations by processing large amounts of data faster than humans ever could.

Today’s cybersecurity tools integrate such capabilities intended to work with big data.

Artificial intelligence is generally used in cybersecurity for behavioral analysis, threat detection, vulnerability assessment, and incident response.

AI algorithms can analyze network traffic data, learn what normal network traffic patterns look like and based on that can detect patterns and anomalies indicating suspicious attempts and attacks.

AI-powered behavior analysis is used to successfully indicate malicious activities. This makes user activity monitoring and threat detection more effective.

Also, AI-based systems can be used to automatically respond to various threats by limiting user access, terminating connections, quarantining infected devices, disabling user accounts, etc.

Proven Benefits

AI requires preparation and providing the learning models with data to be used as a reference when identifying patterns, but the benefits are obvious. Here are just some of them:

Self-improving models

AI models utilize machine learning to analyze user behavior. After an anomaly is discovered, the system triggers various response actions. Such a system refines its model over time, making it increasingly more accurate.

Secured authentication

The IT security industry is moving away from old security methods such as user/password combinations and looking for ways to make IT security smarter. AI is a valuable addition as it can be integrated with multiple authentication layers to verify a user’s identity.

Using fingerprint scanners, facial recognition, and other AI solutions will help identify fraudulent login attempts, creating a much tighter security mechanism.

Better vulnerability management

Artificial intelligence solutions analyze existing security measures to identify potential gaps, enabling organizations to focus on the most critical areas. This makes troubleshooting more efficient and provides insight into the circumstances faster than any human could.

Improved security-related processes

There are some cybersecurity tasks which are repetitive and monotonous, tasks that may slip by. Fortunately, AI-driven tools can perform all those recurring tasks automatically and only require confirmation before making any changes.

Improved efficiency

Human attention is limited, while AI can cover multiple tasks simultaneously. AI solutions are both time and cost effective.

Balanced workloads

Skilled work isn’t cheap to hire or maintain, so it is in a business’s best interest to ensure the IT security staff’s experience is used on complex tasks. While AI can take care of most manual tasks, human personnel can develop other ways to improve the organization’s cybersecurity posture.

AI-powered Cybersecurity Solutions

Today’s AI capabilities include advanced models allowing them to process large amounts of data in real-time. Here are a few technologies that integrate AI for cybersecurity.

Endpoint Security

Endpoint security uses AI to tack and analyze processes on laptops, desktops, and mobile devices allowing your IT security team to shut down threats before they cause any damage.

Intrusion Detection Systems (IDS)

AI-powered intrusion detection systems are capable of autonomously identifying threats using machine learning models. With enough data to work with and professional training, such models can be very accurate when dealing with potential threats and can help identify signs of intrusion early on.

Data Loss Prevention (DLP)

Data loss prevention tools automatically encrypt data before it is transmitted or restrict any unauthorized users from accessing sensitive information. DLP tools are now using AI and machine learning to improve their functionalities and performance.

DLP tools monitor, analyze, and successfully detect potential data exfiltration attempts preventing unauthorized or accidental data leaks.

Security Information and Event Management (SIEM)

AI-powered SIEM tools use behavior analytics and cybersecurity threat feeds to detect abnormal activities. SIEM solutions automate many time-consuming manual tasks such as suspicious activity detection allowing faster incident response.

In Summary

AI can detect in real time potential vulnerabilities within systems and networks, alert security teams, shut down network parts, etc. Unfortunately, cybersecurity threats are increasingly more complex, which is why static models are too slow in today’s cyber landscape.

Microsoft Copilot: Introduction

Microsoft Copilot is an innovative tool that assists users in their daily tasks. It boosts user productivity by harnessing generative AI to provide suggestions and by automating repetitive tasks.

With its intuitive features and integration into the Microsoft 365 suite, Copilot can revolutionize the way we work.

How To Use Microsoft Copilot

The tool offers users access to a wide array of features and resources to help them work faster and better. It even offers tailored recommendations based on individual needs and preferences.

For junior programmers, Copilot might help them better understand programming by providing contextual guidance. This accelerates their learning curve and ensures they start with industry-standard coding practices.

Here are some tips to make Copilot even more efficient:

  • Provide clear instructions within your input.
  • Collaborate with your colleagues who also use Copilot.
  • Install any relevant updates.

Customizing it will enhance its ability to provide tailored suggestions that match your writing style and project requirements.

Important! Copilot has limitations that users should be aware of. For instance, Copilot does not guarantee the correctness or quality of suggestions it generates. Therefore, users should always review AI-generated recommendations and test any piece of code before using it within their projects.

Installing Microsoft Copilot is the first step to enhancing productivity. Copilot can be downloaded from the Microsoft 365 app store or the Microsoft Copilot website. Copilot is also available on iOS and Android.

Just recently, Microsoft launched a consumer-focused paid Copilot plan. This makes Microsoft’s existing services, such as Word, Excel, PowerPoint, and others, far more attractive, as it boosts productivity and efficiency by allowing the user to access Copilot within each one of these applications.

How To Enable Microsoft Copilot

Follow these simple steps to enable the Copilot:

  1. Ensure you have a Microsoft 365 or Copilot Pro subscription and have the latest version of the app (PowerPoint, Word, Excel, etc.) installed on your device.
  2. Open a PowerPoint presentation, or a Word/Excel file.
  3. Go to the “Home” tab and click the “Copilot” button.

Once enabled, you can access its features, from improved auto-complete suggestions based on your writing style, generating relevant images, summarizing web pages, getting real-time grammar and spelling advice, etc. This way, users will be able to collaborate better and manage daily tasks faster.

As you type the instruction, Copilot will generate relevant suggestions based on context and patterns which will speed up your workflow. By adjusting the settings, you can tailor these recommendations to your preferences.

In the first half of 2024, Microsoft is expected to add more languages to Copilot such as, Arabic, Czech, Korean, Norwegian, Dutch, Finnish, and several others.

Conclusion

Microsoft Copilot is an AI-powered tool that uses machine learning algorithms to analyze the context and make relevant recommendations.

It is an example of how AI can augment human capabilities and enable new possibilities for innovation and creativity.

Copilot simplifies certain tasks by automating repetitive processes like writing emails or coding, saving time and effort while improving accuracy. It offers insightful suggestions based on best practices.

Key Features of Microsoft Intune

Microsoft Intune helps organizations efficiently manage the mobile devices their employees utilize to access business assets.

Cloud-based Endpoint Management Solution

Intune allows central control of the endpoints, from software deployment to security policies, devices can be monitored through an easily configurable console.

The scalability of cloud computing and remote monitoring capabilities are undisputed. Therefore, it eliminates the need for onsite servers, it increases productivity and security.

Features & Benefits of Microsoft Intune

Intune allows organizations to manage their devices and applications securely. Its main features include mobile device management (MDM) and mobile application management (MAM) for extra protection of sensitive data.

The platform provides zero-trust security measures so that organizations can comply with industry regulations. It offers support across various operating systems such as Android, iOS, Linux Ubuntu Desktop, macOS, making it a viable solution for a variety of needs in today’s ever-changing tech landscape.

Here are some of the features and benefits of Microsoft Intune:

Intune automates policy deployment and conditional access.

It provides flexibility and control for securing business data, regardless of the device.

Windows Autopilot works seamlessly with Intune, so setting up new devices has never been easier and more secure.

It offers self-service functionalities, such as resetting passwords, installing apps, removing devices, all through the Company Portal app.

Intune integrates with mobile threat defense services, including Microsoft Defender for Endpoint allowing organizations to implement superior threat protection, create security policies, etc.

Microsoft Intune Mitigates IT Security Risks

With Intune, employees can access on-premises data in a secure manner.

By using Intune-managed certificates with a proxy, like Azure’s Active Directory Application Proxy, access to mobile apps that connect to on-premises data can be enabled and the endpoint management solution will ensure it complies with the security policies.

Intune establishes secure access to email and data through Office 365.

Through Intune and Microsoft Enterprise Mobility and Security, your organization can create a conditional access policy to make certain that none of your employees’ apps or devices can access your Office 365 data unless they are compliant with your organization’s security policies.

Intune can help issue highly secure work phones.

Employees must have access to corporate data and applications to manage tasks effectively anytime, anywhere. You need to make sure that business data remains secure and that administrative costs are low.

With Intune’s management solutions, you can give an employee a new iPhone or Samsung device and they just have to follow a straightforward process, a corporate-branded setup to authenticate themselves. By launching the Intune Company Portal app, employees will be able to access the apps the administrator has made available to them.

Intune helps implement Bring-Your-Own-Device (BYOD) protocols for your staff.

Enrolling personal devices into a management tool is a major challenge because many employees don’t want their employers to have any access to their personal devices.

However, Intune offers a BYOD approach that employees can agree to. It manages only the applications that contain corporate data, like Office apps. The organization can implement protection policies that can prevent employees from copying text from a corporate email profile into a consumer email profile, even within the same Outlook mobile app.

Intune allows organizations to issue limited-use shared tablets.

There are several instances when employees must have a device, like a tablet, to accomplish their tasks. You may have noticed several retail workers carrying tablets to check inventories, process sales, assist customers, etc. These tablets are usually configured in limited-use mode, allowing users only to access the applications required for their jobs.

With Microsoft Intune, administrators can provide device-based and app-based access to corporate data.

The organization can provide conditional access to employees based on if the device is corporate-owned or if it is part of a BYOD protocol that the company adhered to.

Conclusion

Microsoft Intune is not just a device management solution. It streamlines cybersecurity as it minimizes the need for multiple security platforms and reduces IT management burdens and costs.

Contact us today for more insights into how Microsoft Intune can strengthen your hybrid workforce’s security and IT management.

Remote Access Security

In today’s dynamic business world, many users are no longer confined to an office. However, the need for secure and convenient access has grown due to emerging cybersecurity threats.

For cybersecurity professionals, it is crucial to understand which remote access security technologies can enable employees to increase productivity, while protecting the organization from malicious actors. For this purpose, companies use remote access security solutions which allow users to authenticate and access business resources from outside the organization’s private network.

A clever remote access solution will always involve the Multi-Factor Authentication (MFA) functionality to verify the remote user’s identity and the Single Sign-On (SSO) functionality to simplify the remote access process and improve user experience.

Multi-Factor Authentication

The MFA functionality helps organizations defend against credential theft attempts and user impersonation by verifying and confirming the user’s identity.

With MFA, a remote user is required to present several pieces of evidence to gain access to a network or cloud-based application or system. For instance, some information the user knows, like a user/password combination, or something the user possesses, such as an access card or a mobile device for fingerprint or facial scan recognition. Some MFA solutions also take the user’s location into account when applying the access factors.

NOTE! Many compliance standards require MFA for privileged remote access.

Single Sign-On

The single sign-on functionality allows remote users to access multiple applications and systems using just a set of credentials (username and password) or a one-time password. Therefore, single sign-on boosts the user experience by preventing password fatigue and mitigates risk by eliminating reckless user behavior like writing passwords on a piece of paper or using the same credentials for many applications or services.

Adaptive Authentication

Some of the latest remote access security solutions support adaptive authentication which uses relevant data such as the IP address, the device type, user location, time-of-day, etc. and business logic to determine which authentication factors should be applied to a specific remote user in a specific situation. For example, an employee can easily load a business application from a trusted home desktop just by entering the username and password, but to access the same app from a foreign country, the user might also have to enter a one-time access code sent to his mobile phone.

Privileged Access Management (PAM)

Many companies rely on third-party organizations to manage users’ secure remote access. These organizations need privileged access to corporate IT systems to maintain and update access data.

Privileged access management (PAM) solutions allow organizations to securely extend privileged access to third-party vendors without installing any endpoint software, or using a VPN, etc. Such solutions utilize multi-factor authentication to validate and authorize third-party clients.

Best Practices

Enforce a set of protocols that allow admins to control sessions and restrict remote users from certain activities. So, make sure that only authorized users can access and manage resources remotely.

Always apply the least privilege policy to ensure that employees and third parties are only granted the minimum access required to perform their tasks. It is critical to know who or what is requesting access, why, and from where.

Monitor logs and user behavior in real time to mitigate the risk of unauthorized access. A complex cybersecurity audit will help identify vulnerabilities and trace suspicious sessions.

Train your employees and ensure they strictly follow the security standards before connecting to the enterprise network. Conduct regular training on the importance of basic cybersecurity policies involving the integrity, confidentiality, accessibility, and availability of critical data.

Final Thoughts

Remote access security solutions allow teleworkers to safely utilize business applications and services. Contact StratusPointIT and find out how to better protect your organization against identity theft.

Penetration Testing: Key Aspects

Penetration testing, also known as pen testing, is basically a simulated cyberattack that is utilized to identify vulnerabilities and to plan for different defense measures.

Pen tests also boost employee security awareness, estimate the effectiveness of incident response plans, and help evaluate an organization’s compliance.

Testing your staff and processes against emerging cyber threats will help your organization avoid breaches and disruptions ensuring business continuity.

Common Types of Penetration Testing

When running a pen test, it is crucial to remember that there is no perfect test that fits all industries, environments, etc.

Here are some of the most common types of penetration tests.

Internal Pen Testing

It will allow you to assess your organization’s internal systems to find out how a hacker could move throughout your network.

External Pen Testing

It evaluates your Internet-facing systems to determine if there are exploitable vulnerabilities that may expose sensitive data or allow any unauthorized access.

Web Application Pen Test

It assesses your web application typically using a three-phase process:

Reconnaissance is the first phase where the testing team gathers crucial information such as the operating system, services, resources in use, etc.

Discovery is the second phase where the team attempts to identify the vulnerabilities of your web application.

Exploitation is the final phase where the testing team will leverage the discovered vulnerabilities to gain unauthorized access to sensitive data.

Wireless Pen Testing

This type of testing will allow you to identify the risks and vulnerabilities associated with your wireless network. The testing team will assess weaknesses such as network misconfigurations, unauthorized wireless devices, etc.

Physical Penetration Testing

The designated team will identify the risks and vulnerabilities to your organization’s physical security by attempting to gain access to a corporate physical device. The team will apply social engineering methods, badge cloning, etc.

When To Conduct a Penetration Test?

The most important time to conduct a penetration test is before a cybersecurity incident occurs.

Unfortunately, there are many organizations that don’t run such tests until after a security breach occurs, so after losing important data, intellectual property, and reputation.

NOTE! If your organization has experienced a breach, a remediation penetration test should be conducted to ensure the vulnerability is fixed.

Penetration tests should be conducted whenever changes are made – new additions to the network infrastructure or whenever key applications get important updates, or at least annually. Factors including company size, infrastructure, regulatory requirements, and emerging threats will determine the most appropriate frequency.

However, testing more often can highlight potential security risks more frequently, giving you a more comprehensive overview of your security status.

Who Performs Such Tests?

While pen testing can be conducted internally, external professionals can offer greater insight, as they have no prior knowledge of your system.

Under US legislation, organizations must sign a consent form outlining the exact area and depth of what is subject to test.

There are three different levels of testing, or methodologies:

  1. Black Box – Zero access to the target environment
  2. Grey Box – Limited access to the target environment
  3. White Box – Administrator access to the target environment

After a Pen Test

  1. Review the final report and discuss the findings with both the external penetration testing team and your in-house cybersecurity team.
  2. Develop a cybersecurity strategy and a remediation plan to address the findings.
  3. Make sure to repeat the tests and run further vulnerability scans to track the success and progress of your patches and upgrades over the long-term.

Pen test results provide detailed insights into the severity of any weakness in your environment. So, you will be able to get actionable findings to help you strengthen your systems’ security.

Acting on the results of pen tests as quickly as possible is crucial for avoiding downtime, disruption and any brand damage caused by potential breaches.

Conclusion

Penetration testing is about developing your organization’s long-term cybersecurity strategy, based on tested and patched real-world vulnerabilities and weaknesses.

For more details and a comprehensive approach please fill out this form.

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Vulnerability Scanning: Benefits & Challenges

By utilizing vulnerability scanning tools, the cybersecurity team can easily identify security risks and attack vectors across your organization’s network, systems, hardware, and software.

Once vulnerabilities have been identified, the IT security team can patch them, close ports, reconfigure systems, etc.

The Benefits

Vulnerability scanning is an essential step in the vulnerability management lifecycle, which allows business executives to take a proactive approach and maintain a strong security for business systems, data, employees, and customers.

Unfortunately, data breaches are often the result of unpatched vulnerabilities, so identifying and eliminating these security gaps in time can save your organization from the hassle of slowly recovering from a cybersecurity incident.

Also, cybersecurity compliance and regulations demand secure systems. For instance, NIST, PCI DSS, and HIPAA specify regular vulnerability scanning in organizational systems and applications.

Types of Vulnerability Scans

There are complex vulnerability scanning tools able to perform multiple types of scans across several operating systems such as Unix, Linux, Windows, and scanning tools that serve certain niches.

Based on use case, here are some ways that scans may be categorized:

Internal Vulnerability Scans

These scans focus on your corporate network. They can identify risks that otherwise will leave you vulnerable if a hacker or piece of malware penetrates your network.

External Vulnerability Scans

These scans target your websites, ports, applications accessible to customers or other external users who can reach your IT ecosystem utilizing the Internet.

Environmental Scans

These are specialized scans available for different technology deployments, such as IoT devices, mobile devices, websites, cloud, etc.

Intrusive Vs. Non-Intrusive Scans

Non-intrusive scans identify vulnerabilities and provide reports that your IT security team can use to remediate the problems found.

On the other hand, intrusive scans will attempt to exploit the vulnerabilities they found. This can highlight the impact of a vulnerability and may also disrupt your operational systems and processes.

Credentialed Scans vs. Non-Credentialed Scans

Also known as authenticated and non-authenticated scans, these are increasingly popular categories of vulnerability scanning.

Credentialed scans require logging in with a set of credentials. These scans can discover many vulnerabilities that non-credentialed scans can’t.

On the other hand, non-authenticated scans do not require access to the systems they are scanning. While they can provide valuable insights, non-credentialed scans offer an incomplete picture over the security state of your systems.

Vulnerability Scanning Challenges

Scanning still needs human input or further integration to deliver the expected results.

Although the scanning process itself is automated, a cybersecurity professional must review the results, remediate the problems, eliminate, or mitigate the risks, etc.

Depending on the complexity of the credentialed scan, it may require access to many connected systems.

Therefore, automating the integration of these credentials with the scanner is critical.

A scan is a moment in time.

Because your systems are likely changing all the time, you should run vulnerability scans on a regular basis, as your IT ecosystem evolves.

A scan will only search for known vulnerabilities.

A scanning tool is only as good as its database of signatures and vulnerability information. So, keeping it updated is paramount.

Scanning Tool Capabilities

When analyzing the suitability of a vulnerability scanning tool for your organization, you should consider the following aspects:

Integrations

The vulnerability scanner should be able to integrate with a patch management solution, a bug tracking system, and other similar tools.

Updates

Your vulnerability scanner database should be regularly updated to include emerging vulnerabilities.

Actionable results

The scanner should provide you with detailed reports allowing your IT security team to remediate the problems as quickly as possible.

Quality and quantity of vulnerabilities

Your scanning tool should identify all vulnerabilities in a timely manner, while minimizing false positives and providing valuable information on flaws, threats, risks, and remediation options.

Conclusion

A vulnerability scanning tool is a professional solution utilized to identify and assess modern cybersecurity risks, providing your organization with the information it needs to take the right action to protect its assets and meet regulatory compliance and standards.

Cybersecurity Help Desk | Benefits

According to recent studies, most IT security breaches are caused by human errors. These errors include downloading unpatched software or using the same credentials across multiple devices and platforms. A cybersecurity help desk mitigates the risk of human error.

With the average cost of data breaches hitting an all-time high of $4.35 million in 2022, according to IBM’s Cost of Data Breach Report, a cybersecurity help desk is an investment that will pay for itself.

What is a cybersecurity help desk?

An IT security help desk is a specialized team within an organization that provides professional assistance to employees on matters related to cybersecurity, such as guidance on identifying and responding to potential threats while helping employees understand how to better use security tools and apply best practices.

A cybersecurity help desk can alleviate the risk by creating a culture of awareness and responsibility in your organization.

The cybersecurity help desk may have a crucial role in many preventable IT security incidents.

Also, the team may play a significant role in assessing, developing, implementing, and monitoring security policies, which are critical tasks within your organization’s cybersecurity strategy.

Common human errors that can be mitigated

Firstly, clicking on a link or providing personal information in response to an email or text message that appears to be from a legitimate source are just two examples of preventable human errors.

SlashNext’s State of Phishing Report revealed a 61% increase in phishing attempts year over year.

According to the FBI, phishing is the most common type of social engineering tactic, and with today’s transition to hybrid working, phishing attacks are becoming even more prevalent.

One-third of organizations don’t offer cybersecurity training. Ongoing cybersecurity training with reinforcement from a help desk is essential to keep preventable data breaches top of mind.

Using weak passwords or reusing passwords across multiple accounts and devices makes it easier for hackers to gain access to sensitive information.

NOTE! According to Zippia, 83% of Americans reuse the same passwords, this includes the 59% of Americans who use their birth date or name as a password. 24% of all Americans simply use variations of “abc123”.

Failing to keep software and operating systems updated with the latest security patches can leave your business systems vulnerable. Updating software is a complex issue when so many employees are now working remotely. Just in 2022, 60% of the data breaches were correlated to unpatched cyber vulnerabilities.

Falling for social engineering scams is easier than you think. Social engineering seeks to engage an end-user in divulging sensitive information. According to SlashNext, cyberattacks from social engineering techniques increased by 270% in 2021.

Failing to implement proper access controls, such as multi-factor authentication (MFA) or role-based access controls to limit access to sensitive data can have serious repercussions.

The physical security of company equipment is a particular point of concern for business executives dealing with remote workers. Eventually, lost, or stolen equipment should be a worry for any employee that takes work home.

Most companies lack a cybersecurity incident response plan. An incident response plan trains employees on what to do in the case of a cybersecurity event. A help desk will impact the incident response outcome by providing prompt support in case an employee makes an error that threatens business data.

When it comes to cybersecurity, what we don’t know can hurt us, therefore an approach where cybersecurity is top of mind is essential. It is up to organizations to keep employees aware of the risks involved.

Consequently, one important resource for safeguarding your business against evolving IT security threats is a cybersecurity help desk. It can play an essential role in preventing and mitigating cybersecurity threats to ensure the overall security of your organization’s network and systems.

Contact StratusPointIT and find out how to better protect your organization and mitigate the risk of a cybersecurity breach.